Do you live in fear of a bad review that could damage your business? Or perhaps, you want to know how to amplify the great reviews you receive from your customers. In this class, we'll learn from Michelle of Idyllwild Advertising. She'll share her knowledge in brand reputation management, as we dicuss platforms like Yelp, Trip Advisor, Google and Facebook Reviews. We'll discuss how to ensure that the best information about your business is accessible to the public, and provide key tips and strategies about how to engage with negative online reviews.